Help

Here you will find the help page.
It contains tips, frequently asked questions, and a step-by-step guide for your gallery page.

If you need personal assistance or have any questions, you can call or email us.

018-470 30 70
support@zeitgeist.art

Overview & Tips

Overview

Photography & Images

  • In the display image, only the artwork should be visible without a passe-partout or frame.
  • However, you are welcome to upload additional images where your artwork is shown in an environment or with a possible frame as an additional image.
  • Crop the images so that only the artwork is visible, without any passe-partout or frame.
  • Photograph your paintings head-on with proper lighting and a high-resolution camera. (Most new mobile cameras can handle this if the lighting is sufficient)
  • Always photograph your artwork without glass.

Naming of Artworks

Following these guidelines for naming artworks will help ensure a positive customer experience on the site:

  • Avoid using “quotation marks” or other symbols like “!”#€”.
  • Use names for the artworks instead of descriptions like “Abstract, dimensions,” etc. This information can be found in the “Categories” and “Dimensions & Weight” sections.

Shipping & Delivery

We recommend that you include the shipping cost in the price of your products for sales within your country; this is how most galleries typically operate.

  • However, if you still want to charge for shipping on your products, you can set this up under SETTINGS/SHIPPING. You will then have the same shipping price for all your products; it cannot be set individually for each product.
  • You can easily calculate shipping rates within Sweden HERE.

Payment Method

Here you link your profile to Stripe, the payment solution on zeitgeist.art. Through this, all your sales proceeds will be automatically transferred to your bank account. Normally, it takes 3-5 business days for the payout to appear in your bank account after a sale.

  • You can find your IBAN number by searching for “Your bank’s name + IBAN” online.
  • If you have changed your bank account, you can log in to your Stripe account and update your bank details there.
  1. Go to Settings/ Payment Methods
  2. Click on +Add payment method and select Direct to Stripe Express
  3. Click on Complete Onboarding or; Choose your country and click on Connect with Stripe (depending on which of these two options is displayed)
  4. Email: The email address registered with your Stripe account (same as your Zeitgeist account).
  5. Mobile Number: Used for two-step authentication.
  6. Verification Code: Enter the code sent to your number via SMS.
  7. Business Type: Select “Private individual / Sole Proprietor” if you are an individual or have a sole proprietorship. (You do not need to have a sole proprietorship to choose this.)
  8. Your Registered Name: Your First Name and Last Name
  9. Email Address: Please use the same email address you have for your Stripe and Zeitgeist accounts.
  10. Date of Birth: DD/MM/YYYY
  11. Home Address:
    1. Country
    2. Street Address
    3. Postal Code
    4. City
  12. Phone Number: Use the phone number you provided for two-step authentication in step 5.
  13. Industry: Choose Retail / Home and Furniture
  14. Your Website: www.zeitgeist.art
  15. Currency: Select “SEK – Swedish Krona”
  16. IBAN: Enter the IBAN number of the bank account you want to use to receive your sales revenue. You can find your IBAN number by searching online for “Your bank’s name + IBAN”. Each bank account has a unique IBAN number, and you can usually calculate your IBAN by entering your account number on your bank’s website. Some banks require you to log in to access your IBAN.
  17. Confirm IBAN: Confirm your IBAN by entering it again.
  18. Review your information: If everything is correct, click on Approve and Submit. If you need to make changes, click on the field and update the relevant information.
  19. Click on Approve and Submit
  20. Verify your Stripe account through the email you received
  21. Go back to Payment Methods, click on Complete Onboarding, and Confirm with Stripe
  22. Done!
Tips
  • Portfolio
    You can also use the page as a portfolio of your artworks by leaving the “Quantity” field blank or entering “0”. This way, the product will appear as sold but will still be visible on the page and in your profile. More information is available in the “Add New Product” category.
  • QR Code Signs
    You can print signs for your works for both physical exhibitions and sharing on social media. The physical signs include a QR code that leads directly to your artwork on the page. More information is available in the “Product Menu” category.
  • Positioning
    You can add a location for your artwork if it is physically displayed in a public place or gallery. More information is available in the “Add New Product” category.
  • Events
    You can add your upcoming events to the event calendar for better marketing. More information is available in the “Event Calendar” category.
  • Resumé
    Here, you can add all your previous events, experiences, articles, and works. More information is available in the “Resumé” category.

Frequently Asked Questions

How do I get a membership? (149 SEK/month)

  1. Log in or register
  2. Go to SETTINGS / MEMBERSHIP
  3. Click on the box that says “Purchase” in the “Membership Gallery Zeitgeist 149 SEK/month” box.
  4. Enter your details.
    If you don’t land on the page where you fill in your card information, look at the top in the “Shopping Cart”. If it says “1”, click on the shopping cart to proceed to the checkout page.

What does a membership cost and is there any notice period?

A membership costs 149 SEK per month and is automatically charged from the payment card you have provided.
There is no minimum duration for the membership.

Do I get a discount on exhibitions if I am a member?

Yes, you receive a 25% discount on all events organized by Zeitgeist. However, a membership does not guarantee participation in an event; members are given priority.

Where do I change my bank account for payouts?

You can update your bank account/IBAN number with Stripe by following the steps below:

  1. Go to SETTINGS / BANK ACCOUNT AND CURRENCIES in Stripe.
  2. Click on the three dots to the right of your IBAN number.
  3. Select: Edit bank account.
  4. Enter your new IBAN number.
  5. Save by clicking the “Edit bank account” button.

Where do I change my email address?

SETTINGS / MANAGE ACCOUNT / ACCOUNT INFORMATION
In the “Email address” field, enter the email address you have chosen and click “Save settings.”
Don’t forget to also update your email address with Stripe. More information is available in the “Stripe” category.

My products are not visible or are offline, how do I publish them again?

If you have had a membership interruption, your products may become offline, but all information is saved.
You can easily publish them again by following these steps:

  1. Go to “Products”
  2. Check the checkbox at the top left next to “Image” to select all products.
  3. Click “Bulk actions”
  4. Choose “Publish products”
  5. Click “Execute.”

NOTE! Be careful not to select “delete products.”

Changing your payment card for the membership

  1. Go to SETTINGS / MANAGE ACCOUNT / MANAGE PAYMENT CARD
  2. Remove your previous payment method (if you have one).
  3. Click on “Add payment method.”
  4. Enter card details and click “Add payment method.”

Where do I change my password?

You can do that under SETTINGS / MANAGE ACCOUNT / ACCOUNT INFORMATION
Fill in the fields in “Change password” and click “Save settings.”

How do I change my password on Stripe?

  1. Go to Stripe
  2. Click on “Edit”
  3. Click on “Change password”

How do I complete the processing of a sold product so that the customer receives their receipt?

  1. Go to ORDERS.
  2. Click on “Action” at the far right of the relevant order.
  3. Select “Processed”.
  4. The customer will now receive their receipt via email, and everything is complete.

Why is my product marked as “Sold”?

This is because the “Quantity” field in “Add Product” is not filled in. This field indicates how many of the products are available. If it shows “0” or if the field is empty, the product is marked as “Sold”.

Here’s how you can change this:

  1. Go to “PRODUCTS
  2. Select “Edit Product” for the relevant product (hovering your mouse pointer over it will display a menu with “Edit Product”).
  3. Scroll down to “Quantity”
  4. Fill in the quantity of the product.

My product has a different price, why is that?

This is because VAT has been added to the price (usually 25%).

To change this, follow the steps below:

  1. Go to “PRODUCTS
  2. Select “Edit Product” for the relevant product (hovering your mouse pointer over it will display a menu with “Edit Product”).
  3. Scroll down to “VAT Status” and click
  4. Select “No VAT”

When adding a new product, always choose “No VAT” under “VAT Status” if you are not VAT registered. If you are VAT registered, keep “VAT” in “VAT Status” and adjust to the desired VAT rate on the right (default is 25%).

How long does it take to receive my payment for a sale?

It takes 3-5 business days for Stripe to process the transfer to your bank account.
Stripe charges a small fee for this transaction. Click here to view the current fee.
Stripe transaction fee as of 2023-08-04: 1.5% of the transaction amount + a fixed fee of 1.80 kr. No other hidden fees.

Is it safe to send the product when a purchase has been made, but I haven’t yet received the payment to my bank account?

Yes, if you have received an “order” email, the funds have been charged from the customer’s credit card, and they cannot cancel the purchase. Therefore, you can proceed to send or deliver the product immediately.

What is the cost of shipping within Sweden?

You can easily calculate the shipping prices within Sweden HERE.
Choose a city as far away from you as possible to be on the safe side.
Customers always have the option of “Pick up in person” at checkout, so local buyers can collect the product directly from you.

Does Zeitgeist take any commission on my sold products?

No, Zeitgeist does not take any commission regardless of the quantity or amount you sell for.
However, Stripe does charge a small transaction fee. Click here to see the current fee.
Stripe transaction fee as of 2023-08-04: 1.5% of the transaction amount + a fixed fee of 1.80 kr. No other hidden fees.

Does Stripe charge any fees on my sales?

Yes, Stripe does charge a small transaction fee. Click here to see the current fee.
Stripe transaction fee as of 2023-08-04: 1.5% of the transaction amount + a fixed fee of 1.80 kr. No other hidden fees.

How do I pause/cancel my membership?

  1. Go to SETTINGS / MEMBERSHIP
  2. Click on “Cancel” at the top of the page.

You will be able to use your page for the remaining days of the month, after which the products will be taken down automatically and no further charges will be made.
All your artworks and settings are saved, so you can easily reactivate your membership by logging in and selecting membership again.

Step-by-step guide

In this guide, you can go through each setting for your gallery page in the same order as the menu in your control panel is structured. We’ll start with the registration of your membership.

Registration

  1. Click on Log in / Create Profile
  2. Select the option “I am an vendor
  3. Fill in your details
    (If you do not want your name, phone number, email, or location to be visible, you can easily change it in the settings under Settings → Profile Information)
  4. Profile Name: This is the name that will be displayed on the page, i.e., the name of your gallery page. You can change all details later.
  5. Profile URL: This is the address that your gallery page will have. If you want to change it, you can rewrite the suggestion and check if the address is available. If you want to change it again after completing the registration, you can contact Zeitgeist, and we will assist you.
  6. I have read the terms: Carefully read and check the box.
  7. Click on “Create Profile

Dashboard

Here, you get an overview of what’s happening on your gallery page. There are no settings to adjust here.

1 Shortcuts

Quick buttons for:

  • Create Product
  • Create Auction
  • Create Event

​​Three different orange buttons appear as reminders if you:

  • Don’t have an active membership, click the button to go to “Membership.”
  • Haven’t connected Stripe, click the button to go to “Payment Method“, where you can do this.
  • Have an order to manage. You have a sale to handle, click the button to go to “Orders.”

2 orders

  • Overview of the number of orders and their status.
  • You manage the orders under “Orders” in the menu.
  • When you have an unhandled order, an orange button will appear in the shortcuts as a reminder.

3 Recent Messages

Your latest messages from Zeitgeist, and you can click “SEE ALL” to view more.
Important messages are sent to your email.

4 Followers

Here, you can see your recent followers. Click “SEE ALL” to view more.

Products

In order to add a new product, you need to have an active membership. You can find more about this in the “Membership” section. Additional information is available in the “Membership” category.

Product Menu

Here you have an overview of your added products:

  1. Add New Product
  2. If you want to edit or delete an added product, hover your mouse pointer over the product’s row, and the menu with Edit, Permanently Delete, View will appear. Choose the option you want to manage.
  3. Bulk Actions:
    • Permanently Delete: If you want to delete multiple products simultaneously, click the box next to the products and select Permanently Delete, then click the “Confirm” button.
    • If you want to select all your products, click the box to the left of “Image.”
    • Publish Products: If you had an interruption in your membership, your products will be offline. To publish them again, click the box at the top and select “Publish Products,” then click “Confirm” to make your products online again.
    • If you want to select all your products, click the box to the left of “Image.”
  4. Sign: You can print signs for your products, both for physical exhibitions and for social media.
    • PDF for Printing: For physical paper printing, this will be downloaded as a PDF file on your computer or mobile device. Then you can arrange it with multiple signs on one A4 sheet for printing or print separately.
      The sign includes:

      • Name of the artwork
      • Artist’s name
      • Price
      • QR code leading directly to the product on your gallery page
    • PNG for Social Media: For social media, this will be downloaded as a PNG file on your computer or mobile device, and then you can upload it to your social media platforms (perfect for Instagram stories & reels).
      The sign includes:

      • Name of the artwork
      • Artist’s name
      • Price
Add New Product / Edit

In order to add a new product, you need to have an active membership. You can find more about this in the “Membership” category.

  1. Click on “Add New Product”.
  2. A quick menu will appear where you can make changes in the next step. To proceed, enter the product’s:
    • Image
    • Name
    • Price
  3. Click on “Save Product”.

Now you have reached the main menu for “Add Product” where you configure all your settings for the product. We will go through them below.

“Add Product”

  1. *Product Image: Display image of your product (NOTE: It must be an image where only the artwork is visible, read about photography at the top of the page)
  2. Additional Images: You can add environment images or other images of your product
  3. *Name: Product name
  4. Description: This description will appear to the right of the image
    (Do not include measurements, etc. These are filled in further down and most material choices are under “Categories”.)
  5. *Category: Here you choose which categories your product should be displayed under
    (Fill in as many categories as possible for the best results.)
  6. Product Type:
    • Single: If the product does not have different variations, meaning it is not available in different sizes or versions, choose this.
    • Variable: If the product is variable, meaning it comes in different sizes and versions, choose this. The description for a variable product is at the bottom of this category under “Variable Product”.
    • *Price: Specify the price of your product and include shipping costs in the price.
      (Read more about shipping in the “Shipping” category) (If you are VAT-registered, enter the price excluding VAT)
  7. Quantity: Specify the number of available products.
    If you don’t enter anything, the product will appear as sold, but it will still be visible on your page.
  8. VAT Status: If you are not VAT-registered, choose “No VAT” (“No VAT” is preselected)
    • No VAT: Select this option if you are not VAT-registered. (“No VAT” is preselected)
      (Only companies/sole proprietors are VAT-registered)
    • VAT Registered: Choose this option if you are VAT-registered, VAT will then be included in the stated price.
      (Only for VAT-registered companies/sole proprietors)
  9. VAT Class: Here you choose the VAT class that the product belongs to. The VAT of shipping will follow the product’s VAT class. (Only for VAT-registered companies/sole proprietors)
  10. Dimensions & Weight
    • KG: Product weight in kg, not mandatory but recommended.
    • *W: Product width in cm, mandatory.
    • *H: Product height in cm, mandatory.
    • D: Product depth in cm, not mandatory but recommended.
      If it’s a print (e.g. print), you can enter “0.1”.

Additional Options

These features are optional:

  1. Product Location: If your product is displayed somewhere, you can enter the name of the location here. A map icon with the location’s name will then appear in the product view, allowing customers to click on it and directly access the specified location on Google Maps to physically view the product.
    • Link to Product’s Google Maps Location: Here, you paste the link for your product’s position.
      To find the link, follow these steps:

      1. Go to Google Maps.
      2. Enter the address where the product is displayed and search.
      3. Click on the “Share” icon in the left menu under the address, then click “Copy link.”
      4. Paste the link in the “Link to Product’s Google Maps Location” field.
  2. Message to Customer: Here you can write a message to the customer that will be included in the receipt email. It can be information about the product or a friendly greeting.

Variable Product / Attributes and Variations

Here you add the different variants that your product comes in.
Attribute = Type of variation, for example: Frame, size, type of glass, etc.
Value(s) = The value that the variation has, for example, the attribute “Size” can have the variations: 70×50, 100×120.

  1. Select “Variable” in “Product type
  2. Click on “ADD ATTRIBUTE
  3. Name your attribute (We’ll use “Size” as an example in this case)
  4. Enter a value in “Value(s)“, e.g., S, M, L (You can also enter exact measurements) and click “enter”.
    Repeat to add more variations
    You can modify and add variations to an attribute later
  5. Check the box “Used for variations
  6. Click on “SAVE ATTRIBUTE
    If you want to add more attributes, repeat steps 1-6 above.
  7. Select “Create variants from all attributes” from the dropdown menu “Add variation”.
  8. Click on “GO
    In this example, you now have three variants of the “Size” attribute: S, M, L.
    If you had created two attributes, nine variants would have been created.
  9. Now you can enter the details for your variation. Click on the variation you want to add details to; in this case, we’ll take “S” as an example..
    • Upload Image: Here, you can add an image for the variation (optional).
    • Activated: Here, you can see that the variant is enabled. If you no longer want it to be visible, you can disable it here, but it will still be saved.
    • Price: Enter the price for this variant of the product.
    • Quantity: Specify the quantity of this variant available.
    • Low stock threshold: You will receive a notification when the quantity of this variant reaches the value you have specified here. This allows you to replenish the stock in advance (optional).
    • Dimensions & Weight
      • KG: Product weight in kg, not mandatory but recommended.
      • *B: Product width in cm, mandatory.
      • *H: Product height in cm, mandatory.
      • D: Product depth in cm, not mandatory but recommended.
      • If it’s a print or similar, you can enter “0.1”.
  10. Variation Description: Description of the variant (optional).
  11. Click on “SAVE VARIANT
  12. Click on “Save Product

Add an attribute later

  1. Click on “ADD ATTRIBUTE” under “Attributes & Variations”.
  2. Name your attribute (We’ll use “Size” as an example in this case) in the “Name” field.
  3. Enter a value in the “Value(s)” field, e.g. S, M, L (You can also specify exact measurements) and click “enter”.
  4. Repeat to add more variations.
  5. You can modify and add variations to an attribute afterwards.
  6. Check the box “Used for Variations“.
  7. Click on SAVE ATTRIBUTE.
    Now, an additional option has been added to each variant where you can choose a frame, as shown in the image below. To include all variations for each size, we proceed to the next step.
  8. Select “Create Variations from All Attributes” in the “Add Variation” dropdown list.
  9. Click on “GO“.
    Now we have one variant of each, a total of nine in this case. But since we added three extra attributes afterwards, you can remove them by clicking on the X in the upper right corner.
  10. Click on “SAVE VARIATIONS“.
  11. Click on “SAVE PRODUCT“.

General Settings for Attributes & Variations

  1. You can change the order of your attributes by clicking, holding, and dragging the attributes in the desired sequence.
  2. You can change the order of your variations by clicking on the icon on the right side and specifying the numerical order.
  3. You delete a variation by clicking on the cross (X) icon.
  4. You can delete all variations by selecting “Remove all variations.”
  5. You can add an individual variation.
  6. You can delete an attribute by clicking on the cross.
  7. You can choose one or more variants as defaults. These variants will be displayed directly when a customer clicks on the product.

Auctions

Auctions menu

Here you have an overview of the auctions you have added.

  1. Add New Auction Product: Here you add a new auction.
  2. Auction Activity: Here you can see your ongoing bids.

If you want to edit or delete a listed auction, hover your mouse over the row of the auction, and the menu with Edit, Delete permanently, Display will appear. Choose the option you want to manage.

Create Auction

  1. *Product Image: Display image of your product (NOTE: It must be an image where only the artwork is visible, read about photography at the top of the page)
  2. Additional Images: Here you can add environmental or other images of your product.
  3. *Name: Product name.
  4. Description: This description will appear to the right of the image.
    (Do not include measurements, etc. You will fill this in further down, and most material options are available under “Categories.”)
  5. *Category: Choose the categories in which your product will be displayed.
    (Fill in as many categories as possible for the best results.)
  6. *Starting Price: Specify the starting price for the product, including shipping costs. Remember that the price you enter here could become the winning bid if no other bids are placed.
    (Read more about shipping in the “Shipping” category.) (If you are VAT registered, enter the price excluding VAT)
  7. Price for Immediate Purchase: Enter the price at which the buyer can bypass bidding and purchase the product directly.
  8. VAT Status: If you are not VAT registered, select “No VAT”
    1. No VAT: Select this option if you are not VAT registered.
      (Only companies/sole proprietors are VAT registered)
    2. VAT Registered: Choose this option if you are VAT registered; VAT will then be added to the specified price.
      (Only for VAT registered companies/sole proprietors)
  9. VAT Class: Select the VAT class to which the product belongs. Shipping VAT will follow the product’s VAT class.
    (Only for VAT registered companies/sole proprietors)
  10. Dimensions & Weight
    • KG: Product weight in kg, not mandatory but recommended.
    • *W: Product width in cm, mandatory.
    • *H: Product height in cm, mandatory.
    • D: Product depth in cm, not mandatory but recommended.
    • If it’s a print (e.g. print), you can enter “0.1”.
  11. Start Date: Date when the auction begins.
  12. End Date: Date when the auction ends. The highest bid or “Buy Now” price wins the auction. If no bids are received, the auction will be automatically removed, and you will receive a notification via email.
  13. Create Auction: Click here, and now you are done with your auction!

Event calendar

In the event calendar, you can add all your upcoming events to be displayed collectively on the “Events” page. This calendar is also visible on other popular websites, making it an good tool for promoting information about your events.

Once your event is concluded, it will automatically be added to your “Résumé” tab in your profile.

You can also include other participants who are members of the site if you have a group exhibition.
If multiple members have participated in the same group exhibition, these events will be merged into one on the “Events” page.

The description and other information from the initially posted event will be used for the merged event, but you will be listed as a participant. In your profile under “Résumé,” your description and image will be displayed.

The Event Calendar Menu

Here, you can view your upcoming events.

If you want to edit or delete an event, hover your cursor over the event’s row, and the menu with options for Edit, Delete Permanently, and Preview will appear. Choose the option you wish to manage.

Create an event
  1. Go to EVENT CALENDAR
  2. Click on “Create New Event
  3. *Event Image: Add a suitable display image for your event
  4. Event Name: The name of the event
  5. Type of Event: Select the type of event you will be hosting
  6. Title / Brief Description: Title or brief description of your event (Appears above the image)
  7. Presentation: Presentation text for your event
  8. Search Participants: Here, you can add other Zeitgeist members who are participants in the event. Enter the participant’s name and click on their name to add them.
    1. Selected Participants: Here, you can see the participants you have chosen, and you will always be listed as a participant. To remove a participant, simply click on the X next to their name.
  9. Start Date: Date when the event starts
  10. End Date: Date when the event ends
  11. Opens: Time when the event opens
  12. Closes: Time when the event closes
  13. Varied Opening Hours: If the event takes place over multiple days with varying opening hours, please provide these details below. Make sure to clearly state both the date and time for each day. (Please note that this is free text, so you have the freedom to format it in a way that suits you.)
  14. Entrance Fee: If there is a fee to attend the event, please specify it here. If left blank, it will display as “free”.
  15. Location: Specify the place, gallery, or venue where the event will take place.
  16. City: The city where the event is happening
  17. Address: Address of the venue
  18. Postal Code: Postal code of the venue
  19. Country: The country where the venue is located.
  20. Facebook Event: If you have created a Facebook event for your event, please add the URL here.
  21. Publish: Congratulations, your event is created!

Orders

Order Menu

Here, you can see all your orders (customer purchases).
  • You can search and filter your orders using the search fields.
  • Download all or selected orders as a CSV file, click on “Export All” to download.
    (A CSV file can be used in any spreadsheet program.)

Mark Sold Product as Processed to Send Customer Receipt

  1. Go to “ORDERS” in the control panel.
  2. Click on “Action” on the right side of the relevant order.
  3. Select “Processed.”

The customer will now receive their receipt via email, and everything is complete.

Refund

  1. Go to “ORDERS” in the control panel.
  2. Click on the orders to be processed.
  3. Click on the dropdown menu in the upper right corner and select “Refunded.”
  4. The customer will receive their return receipt via email.

Payment Transfer

Swish

  1. Enter the phone number provided by the customer in the order into the Swish app and verify that the name matches the customer’s name.
  2. Include the order number as a message.

Settings

Profile information

Here, you provide all the basic information for your profile. This does not include your account details for Zeitgeist, where you input your card number for membership fee payment and similar purposes. You can find these details under “MANAGE ACCOUNT.

  1. Go to “SETTINGS / PROFILE INFORMATION
  2. *Profile Banner: Your background image displayed on your page.
  3. *Profile Picture: Your profile picture displayed on your page.
  4. *Profile Name: This is the name that will be visible publicly. It’s not mandatory to use your real name, but recommended for better search results.
  5. *Country: The country you operate from.
  6. City: The city you operate from.
  7. Address: The address you operate from. (If you don’t want your address to be visible on your profile, simply delete the information from the field, but keep the city.)
  8. Postal Code: Your postal code.
  9. Phone Number: Your phone number for customers to reach you. (If you don’t want your phone number to be visible on your profile, simply delete the information from the field.)
  10. Email: The email you provided to register on zeitgeist.art. (If you don’t want your email address to be visible on your profile, simply uncheck the checkbox.)
  11. Profile “Home Tab” Presentation: Here you can write a brief introductory presentation about yourself. This text will be displayed directly on your profile page.
  12. Profile “About Tab” Presentation: A more detailed description of yourself and your artistry. You can also add appropriate images here. This information will be displayed on the “About” tab of your profile.
  13. Social Profiles: Here you set up your social profiles, which will appear as icons on your profile.
    • Facebook: https://www.facebook.com/YOUR PAGE NAME
      (Note: This refers to your Facebook page, not your personal Facebook profile.)
    • Twitter/X: https://twitter.com/YOUR USERNAME
    • LinkedIn: www.linkedin.com/in.YOUR NAME
    • Youtube: https://www.youtube.com/@YOUR PAGE NAME
    • Instagram: https://www.instagram.com/YOUR USERNAME
  14. SEO Settings (Search Engine Optimization)
    Here you can optimize your gallery page for better visibility in internet searches.

    • SEO Title: This is the title that appears when someone searches for your page through a search engine.
    • Meta Description: The meta description is the text displayed under the title in search results. For it to be effective, it should contain the keyword the user is searching for and be shorter than 156 characters.
    • Meta Keywords: Additional keywords separated by commas. Example: Art, Painting, Oil Painting.
  15. Update Settings: Congratulations, your profile is now set up!

Resume

Here you have the opportunity to fill in your experiences, education, and press coverage you have been a part of. These will then be displayed under the “Resume” tab on your profile page.

Education & Experience

  1. Click on “Add E&E
  2. Related Media: Here you can add a suitable image, such as a picture of the place where you completed your education or created your work. It can also be an image of the artwork itself that you have created.
  3. Title: Appropriate title for your education, completed work, commission, etc.
  4. Category: Choose the relevant category.
    1. Education: Select this for examples like School, courses, etc.
    2. Experience: Select this for performed work of any kind, commissions, and other experiences.
  5. Start Date: Date when the Education/Experience started.
  6. End Date: Date when the Education/Experience ended.
  7. City: The city where the Education/Experience took place.
  8. Country: The country where the Education/Experience took place.
  9. URL: Related web address, displayed as a link.
  10. Description: Suitable description of your Education/Experience. (You can also add relevant images here)

Press

  1. Click on “Add Press
  2. Related Media: Here you add a suitable image, it can be an image from the article.
  3. Title: Appropriate title of the post, e.g. “Interview at Zeitgeist Art” or “Article about my artwork in Aftonbladet.”
  4. Category: Choose the relevant category.
    1. Article: Select this for a regular written article.
    2. Interview: Select this for an interview in audio, such as a podcast or YouTube video, or for a written interview.
  5. URL: Related web address where your article or interview is published, displayed as a link.
  6. Description: Suitable description of your article or interview.
    (You can also add relevant images here)

Previous Exhibitions

If you have previous events that you want to add to your resume, you can do so here. The process is similar to creating an event in the event calendar, the only difference is that you backdate the start and end dates. The event will then be included in your resume. All events you have added will also be automatically sorted here once their end dates have passed.

  1. Go to SETTINGS / RESUME
  2. Click on “Create Event” in the RESUME MENU
  3. *Event Image: Add a suitable display image for your event
  4. Event Name: Name of the event
  5. Type of Event: Choose the type of event
  6. Title / Short Description: Title or brief description of your event. (Appears above the image)
  7. Presentation: Presentation text for the event
  8. Search Participants: Here you can add other Zeitgeist members who participated in the event. Write the name of the participant you are searching for and click on their name to add them.
    1. Selected Participants: Here you can see the participants you have chosen, and you will always be listed as a participant. If you want to remove a participant, simply click on the “X” next to their name.
  9. Start Date: Date when the event started
  10. End Date: Date when the event ended
  11. Opens: Time when the event opened
  12. Closes: Time when the event closed
  13. Variable Opening Hours: If the event lasted for several days and had varying opening hours, you can specify that here. (This is not necessary if not applicable, as the event has already taken place)
  14. Entrance Fee: If there was a fee to attend the event, please indicate it here. If left blank, it will show as “free”.
  15. Location: The place, gallery, or venue where the event took place
  16. City: The city where the event was held
  17. Address: The address of the venue where the event took place
    Postal Code: Postal code of the venue
  18. Country: The country where the event took place
  19. Facebook Event: If you created a Facebook event for your event, please add the URL here.
  20. Publish: Congratulations, your completed event is saved!

Payment Method

Here you link your profile to Stripe, the payment solution on zeitgeist.art. Through this, all your sales proceeds will be automatically transferred to your bank account. Normally, it takes 3-5 business days for the payout to appear in your bank account after a sale.

  • You can find your IBAN number by searching for “Your bank’s name + IBAN” online.
  • If you have changed your bank account, you can log in to your Stripe account and update your bank details there.
  1. Go to Settings/ Payment Methods
  2. Click on +Add payment method and select Direct to Stripe Express
  3. Click on Complete Onboarding or; Choose your country and click on Connect with Stripe (depending on which of these two options is displayed)
  4. Email: The email address registered with your Stripe account (same as your Zeitgeist account).
  5. Mobile Number: Used for two-step authentication.
  6. Verification Code: Enter the code sent to your number via SMS.
  7. Business Type: Select “Private individual / Sole Proprietor” if you are an individual or have a sole proprietorship. (You do not need to have a sole proprietorship to choose this.)
  8. Your Registered Name: Your First Name and Last Name
  9. Email Address: Please use the same email address you have for your Stripe and Zeitgeist accounts.
  10. Date of Birth: DD/MM/YYYY
  11. Home Address:
    1. Country
    2. Street Address
    3. Postal Code
    4. City
  12. Phone Number: Use the phone number you provided for two-step authentication in step 5.
  13. Industry: Choose Retail / Home and Furniture
  14. Your Website: www.zeitgeist.art
  15. Currency: Select “SEK – Swedish Krona”
  16. IBAN: Enter the IBAN number of the bank account you want to use to receive your sales revenue. You can find your IBAN number by searching online for “Your bank’s name + IBAN”. Each bank account has a unique IBAN number, and you can usually calculate your IBAN by entering your account number on your bank’s website. Some banks require you to log in to access your IBAN.
  17. Confirm IBAN: Confirm your IBAN by entering it again.
  18. Review your information: If everything is correct, click on Approve and Submit. If you need to make changes, click on the field and update the relevant information.
  19. Click on Approve and Submit
  20. Verify your Stripe account through the email you received
  21. Go back to Payment Methods, click on Complete Onboarding, and Confirm with Stripe
  22. Done!

Shipping

Your shipping settings are preset, so you don’t need to change anything. However, if you want to add additional shipping costs, specify certain conditions, indicate processing times, or choose specific countries to ship to, you can easily do so here.

We recommend including the shipping cost in the price of your products for sales within your country; this is the common practice among most galleries.

You can also set specific shipping rates for each country or choose a price for “Other countries” at the bottom of the page.

You can easily calculate shipping prices within Sweden HERE.

Choose a city as far away from you as possible to be on the safe side.

Customers always have the option “Pick up in person” at checkout, so local buyers can collect the product directly from you.

Guide to Shipping Settings:

  1. Go to:SETTINGS / SHIPPING
  2. Activate Shipping Functionality: Must be activated
  3. Default Shipping Price:This shipping price will be added to all your products unless the customer chooses the “Pick up in person” option.
  4. Additional Price per Product: If a customer buys more than one product of different types, the first unit of each different type will be charged with this price.
  5. Additional Price per Quantity:Additional units of the same type of product will be charged with this price.
  6. Processing Time:Choose the option that suits you.
  7. Shipping Terms:Enter the terms you want for shipping.
  8. Refund Policy:Specify the conditions you have for returns, orders, etc.(We recommend retaining “According to consumer law” in the text as everyone is bound by this)
  9. Ships from:The country you are shipping your goods from.
  10. Ship to:You can select multiple countries, be sure to specify the shipping price for these. See below for how to proceed:
    Add Location:

    1. Choose a country or “Everywhere else.”(“Everywhere else” means you ship to all countries.)
    2. Cost: Choose the price you want for shipping to this country (This cost will be added to the default shipping price if you have specified one.)
    3. Repeat to add more countries.
    4. Delete a “Ship to” by clicking on the X in the upper right corner.
  11. Save Settings: Your shipping settings are now saved!

Membership

This is where you get your membership!

The membership fee is automatically charged every month from the debit/credit card you have provided, so you don’t need to do anything extra. There is no binding period for the membership; Zeitgeist does not take any commission regardless of the quantity or amount you sell on zeitgeist.art. However, a small transaction fee is charged by Stripe.

To acquire membership, follow these steps:

  1. Log in or register
  2. Go to SETTINGS / MEMBERSHIP
  3. Click on “Purchase” in the “Membership Gallery Zeitgeist 149 SEK/month” box.
  4. Enter your details
  5. If you don’t land on the page where you enter your card information, look at the top in the “Shopping Cart.” If it says “1”, click on the shopping cart to proceed to the purchase page.

Manage Account

From this dashboard, you can view your receipts and manage the information to be included on them, change payment cards, email address, and more.

Account Information

  1. Billing Address: Here you can modify the details to be displayed on your receipt for your membership with Zeitgeist.
  2. Shipping Address:If you have a different shipping address than your billing address, this will be used when making purchases from other artists on the platform.
  3. First Name:Your registered first name.
  4. Last Name: Your registered last name.
  5. Display Name:Only shown if logged in as a “Customer”; it has no function for you as an artist. You can change your profile name in “Profile Settings.”
  6. Email Address: The address you wish to have registered, also displayed in your profile if you’ve selected “Display my email address in profile” in Profile Settings.
  7. Change Password:Here you can change your password for your Zeitgeist account.Fill in the fields in “Change Password” and click “Save Settings.”
  8. Fill in the fields in “Change Password” and click “Save Settings.”

Manage Payment Card

Here, you can change the payment card from which your membership fee at Zeitgeist will be charged.

  1. Go to SETTINGS / MANAGE ACCOUNT / MANAGE PAYMENT CARD
  2. Remove your old payment method (if you have one)
  3. Click on “Add Payment Method”
  4. Enter card details and click “Add Payment Method”

Orders/Invoices

Here you will find your receipts from Zeitgeist for your membership. You can also view purchases you have made from other artists on Zeitgeist.

Auction Settings

Here, you can enable or disable notifications for your auctions.

Favorites

Here you can see the products you have marked as favorites and manage the ones you follow.